Assessment & Academic Achievement Office

The CE Success Skill deals with written and verbal communications skills and its subcomponents such as reading, grammar, public speaking and listening skills.

Indicators

(CE-1) Reads, comprehends, analyzes and evaluates various types of writing and other communications.

1. Understands main idea.
2. Understands author's intent.
3. Analyzes logical development of topic and/or argument.
4. Evaluates effectiveness of written document.

(CE-2) Logically organizes, develops and communicates an idea or position.

In any formal communication, spoken or written, the student will include:

1. Provides an introduction.
2. States main idea (thesis).
3. Gives a logical arrangement of subtopics.
4. Fully supports and develops each point, using and documenting outside sources when appropriate.
5. Includes a conclusion.

(CE-3) Adapts communications to audience, situation and purpose.

1. Recognizes differences among audiences in attitudes, beliefs and/or levels of technical knowledge and adapts communication accordingly.
2. Recognizes differences in situations such as level of formality required, type of communication needed and adapts communication accordingly.
3. Recognizes purpose of communication.

(CE-4) Uses prewriting, drafting, revising and editing techniques.

1. Plans before writing by brainstorming, freewriting, mapping, listing, and/or outlining.
2. Prepares a preliminary draft.
3. Revises draft for organization as noted in A-2.
4. Revises draft for completeness of development as noted in A-2.
5. Edits draft for language use as noted in A-5.

(CE-5) Uses appropriate vocabulary, grammar, punctuation, spelling and/or syntax.

(CE-6) Writes effective business/ technical communications, including memos, letters and reports.

1. Recognizes and adapts to audience, situation and purpose as noted in A-3.
2. Formats documents appropriately.
3. Uses appropriate reader-centered tone and style.
4. Drafts document as noted in A-4.
5. Edits document as noted in A-5.

(CE-7) Develops and conveys instructions and procedures clearly.

1. Analyzes audience's level of expertise and adapts instructions accordingly.
2. Begins instructions by listing tools and/or materials needed.
3. Calls special attention to warnings.
4. Breaks task into single steps.
5. Uses appropriate tone.

(CE-8) Demonstrates public speaking skills.

1. Adapts message to audience and purpose as noted in A-3.
2. Organizes and develops message as noted in A-2.
3. Effectively uses appropriate visual aids to enhance the presentation.
4. Speaks in a fluid, confident manner.
5. Uses appropriate vocabulary, grammar and syntax.
6. Maintains eye contact with audience.
7. Uses non-verbal expressions effectively.

(CE-9) Applies effective listening techniques.

1. Focuses attention on speaker.
2. Asks clarifying questions.
3. Can repeat speaker's main points.
4. Listens for speaker's feelings in addition to speaker's words.
5. Responds appropriately to speaker.

(CE-10) Uses and perceives non-verbal cues.

1. Establishes and maintains eye contact.
2. Observes and interprets body position and movements of others.
3. Respects appropriate boundaries of personal space.
4. Aware of and controls own non-verbals to create a positive, confident impression in workplace.

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